Privacy Policy
Dr Sabeen Bioresonance & Wellbeing
Last updated: 16 October 2026
At Dr Sabeen Bioresonance & Wellbeing, your privacy and the confidentiality of your personal information are important to us.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, make an enquiry, book an appointment or use our complementary wellbeing services.
We are committed to handling personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Dr Sabeen Bioresonance & Wellbeing is a complementary wellbeing service operated by Darwan Ltd, trading as Dr Sabeen Bioresonance & Wellbeing.
The limited company is the data controller responsible for personal information processed in connection with the clinic, provided it is the legal entity determining the purposes and means of processing.
For privacy enquiries, please contact:
Dr Sabeen Bioresonance & Wellbeing
Website: www.drsabeen.co.uk
Email: info@drsabeen.co.uk
Telephone: 07931 145051
2. Information We Collect
Depending on how you interact with our services, we may collect:
Your name, email address and telephone number.
Information submitted through our website enquiry form.
Appointment and booking details.
Relevant health history, medications, supplements, lifestyle information and wellbeing concerns that you choose to share.
Consultation notes, questionnaires and complementary assessment documentation.
Payment and transaction records.
Limited technical information associated with use of our website.
We aim to collect only the information reasonably necessary to provide our services.
3. How We Use Your Information
Your personal information may be used to:
Respond to enquiries and questions.
Arrange discovery calls and appointments.
Provide personalised complementary wellbeing consultations.
Maintain consultation and assessment records.
Communicate about appointments and follow-up arrangements.
Process payments and maintain business accounts.
Meet applicable legal and regulatory obligations.
Maintain the security and functionality of our website.
We do not sell your personal information.
We will not use your information for unrelated marketing without an appropriate lawful basis and any consent required by law.
4. Legal Basis for Processing Your Information
Under UK GDPR, we process personal information only where an appropriate lawful basis applies.
Depending on the circumstances, this may include:
Contract: To arrange and provide services you have requested.
Legitimate interests: To respond to enquiries, administer the business and maintain appropriate security, where these interests are not overridden by your rights.
Legal obligation: To comply with applicable legal requirements.
Consent: Where your permission is specifically required.
Information about your health is classified as special category personal data and receives additional protection.
We will identify an appropriate additional condition under Article 9 of UK GDPR before processing health information. Where we rely on explicit consent, this will be requested separately and may be withdrawn, subject to applicable legal requirements.
5. Confidentiality and Data Security
The confidentiality of client information is taken seriously.
Client consultation notes, health questionnaires and associated assessment documents are maintained in paper format and stored securely in a locked storage cupboard, with access restricted to authorised individuals.
Electronic information, including website enquiries, appointment bookings and email correspondence, is processed through the relevant digital services with appropriate security measures.
Rayoscan results are stored without client names or direct personal identifiers. Where results cannot reasonably be linked to an identifiable individual, they are treated as anonymous information.
We take reasonable steps to protect all personal information against unauthorised access, loss, misuse or disclosure.
Clients are encouraged not to include detailed or sensitive health information in general website enquiries.
6. Appointment Booking and Third-Party Services
Our website is operated using Squarespace, and appointment bookings may be managed through Acuity Scheduling.
These services process certain personal information to enable website functionality, manage bookings and send appointment communications.
We may also use email, payment and other service providers where necessary for the operation of the business.
Where third-party providers process personal information on our behalf, appropriate data protection arrangements are required.
Some service providers may process information outside the United Kingdom. Where this occurs, applicable data protection safeguards will be considered and implemented as required.
7. How Long We Keep Your Information
Adult client consultation records, health questionnaires and associated assessment documentation will generally be retained for seven years following the final appointment, subject to any longer applicable legal or professional requirements.
Records relating to children may need to be retained for longer.
Paper records are stored securely in a locked storage cupboard.
Once the applicable retention period has expired, records will be securely destroyed unless there is a lawful reason to retain them for longer.
Electronic enquiries, booking information and financial records may have different retention periods depending on their purpose and applicable legal obligations.
8. Sharing Your Information
We do not sell or rent your personal information.
Information may be shared with trusted service providers where necessary for appointment management, payments or business administration.
Information may also be disclosed where required by law or otherwise permitted by an appropriate lawful basis.
Consultation information will not routinely be shared with your GP or other healthcare professionals without an appropriate lawful basis.
9. Your Data Protection Rights
Under UK GDPR, you may have the right to:
Request access to the personal information we hold about you.
Ask for inaccurate information to be corrected.
Request deletion of information in certain circumstances.
Request restrictions on how information is processed.
Object to certain processing activities.
Request transfer of information where applicable.
Withdraw consent where processing relies on consent.
These rights are subject to applicable legal conditions and exemptions.
To exercise your rights, please contact info@drsabeen.co.uk.
You also have the right to raise concerns with the Information Commissioner's Office (ICO) at www.ico.org.uk.
10. Cookies and Website Analytics
Our website may use essential cookies necessary for its operation and additional cookies or analytics technologies depending on the website settings.
Where legally required, consent will be requested before non-essential cookies are used.
Visitors can manage applicable preferences through the website's cookie controls.
11. Children's Information
Where services are provided to children, relevant personal information may be collected from a parent or person with parental responsibility.
Appropriate care is taken when collecting and storing children's personal and health-related information, taking account of applicable consent and data protection requirements.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices or legal requirements.
The latest version will be available on our website.
13. Contact Us
For questions about this Privacy Policy or how your personal information is handled, please contact:
Dr Sabeen Bioresonance & Wellbeing
Registered office: 34 Kilner View, Dewsbury, WF12 9HH
Email: info@drsabeen.co.uk
Telephone: 07931 145051
Website: www.drsabeen.co.uk